Due to the fact that some components of flower arrangements (bouquets) are seasonal and are not always available, these components can be replaced by other, similar components, which are in the same price range and are available in the store on a day delivery of the order.

 

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Replacement of any of the seasonal components is made without agreement with the Client.

If some flowers are missing when placing an order, they will be replaced with other flowers that are as similar as possible

 

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When making any substitutions in the composition (bouquet), our florists will preserve the appearance and colour scheme of the composition (bouquet) as much as possible.

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Flower compositions - bouquets, baskets containing several types of flowers or of several shades, as well as flower accessories (packaging, decor, etc.), ornamental greenery, are replaced without agreement with the Client.

 

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If most of the flowers are missing in the store for the ordered composition (bouquet), then we notify the client about this.

And we offer the Client to choose another composition (bouquet) in return.

 

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If, 4 hours before the delivery time of the order, we have not received a response from the Client regarding the replacement, the florist will compose a bouquet of flowers at his discretion, equal in value to the bouquet (composition) that the Client ordered.